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Privacy Policy

Privacy Policy

This privacy policy sets out how Lulu Space Limited uses and protects any information that you give Lulu Space Limited when you use this website.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • first and last name

  • phone number

  • email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. All emails will come from knowbefree@gmail.com. We will never pass your details on to another organization.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Financial transactions on our website

  • All transaction are for Lulu Space Limited. Business Registration : 73232452

  • Transactions can be processed in USD or HKD.

  • Refund policy: We offer satisfaction guarantee with in 48 hours after the service provided.   Please email to knowbefree@gmail.com.

  • Security policy: When purchasing online from Lulu Space Limited , your financial details are passed through a secure server using the Stripe

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

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